Loan Set-Up Team Lead

Mission Loans is seeking Loan Set-Up Team Lead to join our team. As a Loan Set-up Team Lead, your primary mission is to assist production teams in delivering a best-in-class customer experience by completing loan set-up of a borrower applications and ensuring minimum submission requirements are met before loans are submitted to the customer relationship manager for processing. The Team Lead is also responsible for assisting Loan Setup Specialists with achieving their goals and completing their tasks.

Compensation: $25.00-$27.00 per hour, depending on experience.
 

Location: Irvine, CA.
 

RESPONSIBILITIES:

• Manage set-up pipeline queues (i.e. initial disclosures, order services, calculate income, restructure loans as needed, submit to processing) to ensure timely disclosure of the loan files in accordance with compliance rules and accurate submission of loan files to processing.
• Review and validate borrower 1003 is accurate and complete within LOS and required supporting documentation is in the loan file; escalate missing information or documentation to lending officer for resolution with the borrower; contact borrower, as needed.
• Monitor and verify timely delivery of initial disclosures to borrowers by lending officers.
• Verify intent to proceed and contact the borrower to obtain credit card information for appraisal deposit.
• Order third-party services as applicable for the loan such as flood, appraisal, title and escrow, 4506T, and FHA or VA case number (if applicable), etc. 
• Manage and monitor Team Pipelines and Inboxes to include but are not limited to: AVM, Processing, Initial Disclosures, etc.
• Manage Appraisal pipeline and monitor Appraisal communication inbox.
• Request update loss payee for Homeowner’s Insurance.
• Organize and index loan document files.
• Finalize complete and accurate packaging of the loan for submission to processing; submit to the customer relationship manager.
• Operate with a goal to meet and exceed internal and external customer expectations.
• Operate in a manner that promotes loan quality and compliance with lending laws.
• Maintain productivity and quality performance at or above required goals.
• Ensure that all new and existing team members receive appropriate training.
• Guide and motivate the team to accomplish tasks and goals, while helping improve their skills and identify areas of growth.
• Communicate goals, expectations and policy changes to the team.
• Collaborate with upper management to determine the best course of action for meeting business goals.

SKILLS & ABILITIES:

• Highly motivated, self-starter with ability to work under minimal direction, and as a team player
• Excellent written and verbal communication skills.
• Ability to work in a fast-paced, multi-tasking environment and manage to multiple deadlines.
• Strong organization, follow through and time management skills.
• Excellent attention to detail with commitment to accuracy and quality.
• Strong problem solving and creative thinking skills.
• Ability to learn and adapt to guideline changes.
• Dependable, responsible and able to use good judgement.
• Superior pipeline management: ability to forecast, prioritize and plan for/schedule upcoming workloads.
• Demonstrated cooperative, collaborative partnership with colleagues and team members.
• Demonstrated leadership skills in roles of increased responsibility.
• Ability to motivate others to meet their own job expectations and goals.

QUALIFICATIONS & EXPERIENCE:

• Minimum 1 year of supervisory experience.
• Minimum 3 years previous experience in a mortgage loan setup or loan processing role.
• Understanding of refinance and conventional, FHA, VA, loan programs.
• Knowledge and responsibility for compliance with state and federal regulations applicable to mortgage loan fulfillment.
• Intermediate math skills; adept at calculating income from salaried and self-employed borrowers; aptitude to analyze numbers for accuracy.
• Understanding of agency & investor underwriting guidelines, policies and procedures.
• Basic proficiency in Microsoft Office products (Excel, Word, etc.).
• Experience with Byte, a plus.

Other Duties: This position profile is not intended to be an all-inclusive list of job duties and responsibilities, as one may be asked to perform additional related duties, as assigned, in order to meet the needs of the organization.

Mission Loans, LLC. is proud to be an Equal Opportunity Employer. Mission Loans does not discriminate based on race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Notice to Agencies: Mission Loans, LLC. (the "Company") has an internal recruiting department. Mission Loans, LLC may supplement that internal capability from time to time with assistance from temporary staffing agencies, placement services, and professional recruiters ("Agency"). Agencies are hereby specifically directed NOT to contact Mission Loans, LLC. employees directly in an attempt to present candidates. The Company’s policy is for the internal recruiting team or other authorized personnel to present ALL candidates to hiring managers. Any unsolicited resumes sent to Mission Loans, LLC. from a third party, such as an Agency, including unsolicited resumes sent to a Company mailing address, fax machine, or email address, directly to Company employees, or to the resume database, will be considered Company property. Mission Loans, LLC. will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Mission Loans, LLC. will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees.

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